Forum Discussion

EA_Nils's avatar
EA_Nils
Icon for Community Admin rankCommunity Admin
11 years ago

Re: Sims 4 black screen when selecting anything in build/buy

@NerdofFantasies @janeinajumpsuit I have moved your threads into this main one on the The Sims 4 forums. 

Heya everyone,

Thank you all for reporting this, we are looking into this currently. We will update you as soon as we can.

In the meantime, you might have success trying the workarounds mentioned before by NewAwakening93 over here and confirmed by yic17 over here

In both cases, you are trying to switch the resolution for the client (first using Alt+Tab and then adjusting the graphic settings in the menu) , because you appear to run into difficulties with the resolution settings, for example with two monitors being connected.

Another thing to try would be to exit the game completely and then trying to start it in windowed mode. This should allow you to then access the resolution settings and allow you to choose a lower one that your monitors definitely will support.

You can start windowed mode by following this guide from EA_David

Let us know how it goes.

Cheers,

Nils

33 Replies