Forum Discussion

EA_Nils's avatar
EA_Nils
Icon for Community Admin rankCommunity Admin
11 years ago

Re: Sims 4 black screen when selecting anything in build/buy

Update 2: Anyone able to help, we would greatly appreciate if you could post your DxDiag.

We posted a guide on how to retrieve your DxDiag here: http://help.ea.com/en/article/how-to-gather-dxdiag-information/

You can either upload the file to a hosting service (such as www.pastebin.com) and pass on a link to the URL here, or paste the content of the file itself into this thread here. If you see an error message stating that you your post exceeds the character limit, just break it up into two or three posts.

Thank you very much in advance,

Nils

30 Replies