Re: "Sims 4 is already running"

Okay. So how do I register the game as a non running?

Also, I can't find the "electronic arts folder". I think that is because I cant play the game yet

YES!! It was the controlled folder access!! I turned off both sims files and it worked!! Thanks guys, really!! 

mine has been broken for a week now. everything u want to go on sums 4 it breaks. I have went on every website and followed every instruction and nothing has worked. if someone on here has actually good advice please tell me if not don't

@SMITJG  Do you get the "already running" error, and if so, have you tried everything suggested in this article?

https://sims4.crinrict.com/eng/crin-error/game-already-running/

If you're seeing a different error, please post a screenshot.

Either way, please also let me know what antivirus you use.

What happens if I can't find TS4.exe on my task manager anywhere?

@peytonbach  Please try the other suggestions here:

https://sims4.crinrict.com/eng/crin-error/game-already-running/

im on mac so i dont have CTRL + ALT + DELETE so what do i do 

@panda11121314  Please post in the Sims 4 Mac section:

https://answers.ea.com/t5/Technical-Issues-Mac/bd-p/The-Sims-Mac

It would be helpful if you listed your specs in that post: everything under About This Mac except for the serial number.

I want to thank you so much for sharing this! For over a month, I've been getting the, "already running" message and EA hasn't been able to do A THING! I've deleted everything that I could think of that I believed was interfering with the game launching. I even uninstalled/reinstalled the game. I did everything -__-. Then I come across your message and within MINUTES, everything is all good again. I know you said you aren't an EA employee but maybe you should be. You're much more knowledgeable than those who "helped" me. Again thank you! 

Basically just use the Task Manager method that they gave you CONTROL+ALT+DELETE and about 4 options should pull up and you have to pick Task Manager. Then scroll down until you see The Sims 4  as an option, right click and End Task. Once you do, the EA Launcher should automatically appear and then, under the game you'll see the Manage option, and hit Repair.