Checking your old thread, I saw you never posted your specs, so could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the txt file to your post directly.
Click the choose file button on the Reply page.
you only have a 32 bit operating system so you're probably running into out-of-ram crashes.
Also your graphics chip is below minimum requirement.
All in all I would say your computer is not good enough to play the game.
I would suggest to look around for something and once you have found something, post the specs here before buying.
I would suggest something with a i5 or i7 processor, min 8 GB RAM, dedicated graphics card and at least 500 GB of disc space (more would be better)
64 bit OS is a must.
I have same problem, someone could help? 😞 thats my dxdiag
@wisniowe Your laptop's hardware is very weak for Sims 4: both your processor and its integrated graphics card are significantly below the recommendation for even the base game. You can try updating the graphics driver to the newest one Intel offers:
https://downloadcenter.intel.com/download/29195/Intel-Graphics-Windows-10-DCH-Drivers?product=96554
But it's going to be very hard to play well on this computer. The best you can do is turn down the graphics to low settings, reduce the in-game resolution, and not run anything else on your computer while you're playing; and hope for the best.
Community ManagerThis is a really old thread, can you please create a new thread regarding your issue please and thanks.
Thread locked.
Community Manager
