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Re: transfer my dlcs?

@SallyBurbridge1  There's no way to transfer your DLC to your new account without proving ownership of the old account.  In that case, you could merge the two accounts, but you'd be better off recovering the old account outright.  Try contacting EA customer support for help with the process.  Live chat would be more effective than email; if you don't see the option, try this link:

https://help.ea.com/en/help-contact-us/?product=the-sims-4&platform=&topic=missing-game&category=manage-my-account&subCategory=find-missing-game

Make sure you're signed into an EA site (this one is fine) before clicking the link and that the location in the lower-right corner of the browser window is set to U.S. or U.K.

The other option is to go to your school and ask them to reinstate the email for a few minutes, long enough for you to change your account details.  If you talk to a real person, they might be willing to help.

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