Forum Discussion
EA_mplsnow
Community Manager
16 days agoHey jade_reardon89,
I've merged your post into the main thread for this topic. Unfortunately, if you're unable to redeem a code purchased from a third-party retailer, you'll need to contact that retailer for support, as there's nothing we can do on our end. Please take a look at the accepted solution for more information. Thanks!
jade_reardon89
16 days agoNew Novice
Thanks for your reply but the trusted third-party seller told me to contact you guys as its an issue on your end. I can see here on the forum many people are experiencing the same issues. So if you could please help me out, thank you: