Saying I Don’t Own Any Packs
My sims 4 recently updated and I haven’t played for a while, I have cleared cache and still cannot access the packs i own. It’s saying I don’t own any. How do i fix this? Ive redownloaded both EA and...
Forum Discussion
MurryMints10 It sounds like you may have signed into the wrong EA account, as in, not the one that owns these packs. It's a common mistake these days. Try signing in with any other email address you have access to; you can click "Forgot your password?" if you don't know what password you'd have used. Any address tied to an EA account should get a password-recovery email. Be sure to check the spam folder as well as the inbox.
For further help, please see the accepted solution of this thread:
https://answers.ea.com/t5/PC/Sims-4-Packs-missing-from-EA-app/td-p/12225497
