sims 1638

Could you please post the entire error message you're getting ?

What's your operating system ?

Hello there,

This is a workaround method. Here is a video of what you should --> https://www.youtube.com/watch?v=AktoSLx_phk 

Hope it will work for you too. 🙂

I wish you a happy and warm Christmas.

P.S. Just launch the game directly, this should work right after the download even if Origin says that the install fails.

@crinrict, this is the error that he is experiencing:

ERROR_PRODUCT_VERSION 1638 (0x666)

"Another version of this product is already installed. Installation of this version cannot continue. To configure or remove the existing version of this product, use Add/Remove Programs on the Control Panel."

Hi

Because it is in Chinese, it only says VC+runtime, the install cannot continue.(1638)

I dont know what the problem is

By the way, my computer system is Windows 10

Thanks for ur help! I saw this video, However, it doesnt  work for me

Could you check if you have the following Visual C++ Redistributables installed

- 2010 32 bit

- 2010 64 bit

- 2013 32 bit

- 2013 64 bit

If you do, try uninstalling them and redownloading through the Microsoft webpage.

Error: The VC++ runtime redistributable package was not installed successfully. Setup cannot continue.

This is what it says

Thank u for ur help, I will hv a look now

Well hello again,

This is direct link to the solution that is given by EA themselves -- > https://help.ea.com/en/article/your-vc-runtime-package-has-not-installed-correctly-error-troubleshooting/

Thank you very much!!! Hope it will work