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11108865's avatar
11108865
Newcomer
16 hours ago

Sims 4 34-bit laptop issue.

So yesterday I downloaded the Sims 4 and everything was fine until it was uninstall on my laptop by it self mine u I'm trying to play the Sims 4 on a Lenovo laptop and when I got into the Sims 4 game menu it saids this

1 Reply

  • 11108865​  If you ignore that message, can you play normally going forward?  The message shouldn't exist anymore since the 32-bit version of Sims 4 has been sunset (years ago, in fact), and it doesn't necessarily mean you can't play at all.

    If you can't play though, please provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.