SIMS 4 Crashes After Latest Update – Stuck on Loading Screen

I seem to have the same problem. There was an update two days ago, I'm playing through Steam and the updates are downloading automatically. Today I tried to turn the game on for the first time, but I can't even get to the main menu.

The game loads for a few seconds and then crashes. There's no error message, I'm just back on the desktop and there's a Last Crash file in my folder.

This happens regardless of whether I have mods in the game or not. I took them out and still the game crashes a few seconds after turning it on. I've never had this happen before either, this is a first.

I don't know what to do. If it's not the mods fault, then I guess it really is the update? We may have to wait for some other patch update, that would be the better case. I dread the thought of having to delete my saved games, that would destroy me.

It has to be the update because I literally have the same problem, someone tried to help me and it didn't work, I reinstalled the whole game, took mods out, updated graphic drivers, took saves out and it's still a problem so it has to be the update.

I've had the same problem. I've uninstalled and reinstalled the EA launcher, verified files on Steam, uninstalled and reinstalled Sims 4, used task manager to close all EA applications before relaunching, and used the EA App Recovery. Nothings worked. 

The game gets to the first loading sequence, completes it, freezes, and then crashes. 

I haven't tried anything yet other than removing mods from the folder, removing excess cache files, and verifying the integrity of the files in Steam, but there doesn't seem to be much point in trying anything else. So I guess we'll just have to hope they release a patch update. This is unbelievable to me. Today, for the first time in days, I was excited to play... But the thing that scares me the most is that I'm going to lose my save positions. I've been creating a story for my readers for the second year now, I have over 65 episodes. I'd be really sorry to see that happen.

I have save with family on 30+ generation that I've been playing on since 2023 I don't want to loose it too so I really hope they will release a patch too. I have a free time now and I wanted to play but I can't since that stupid update. :( We have to wait for now.

By reading other posts, I moved my longest-played save doc out of the saves folder, and the game started working normally! But I believe this issue is related to the recent update, because everything in that save worked perfectly before!

However, I’m really upset — the save I moved out was the one I’ve been playing for the longest time. After moving it, almost all the Sims and houses I created are gone, and the quests I was close to finishing have cleared too. This has made me really disappointed in the game.

What should I do now?

You can try moving the files inside the saves folder out one by one, starting with the most recently modified one, to see if it can be recovered. Unfortunately, after I moved out my main save — which I had been playing for years — everything worked again. But it was meaningless, because all my creations were gone. I have to start all over again.

I’ve done everything short of sacrificing a goat to satan at this point. Nothing has worked. It’s gotten to a point where the EA APP is just crashing without cause before I do anything. 

Thank you, I will probably try this as a last resort unless someone comes up with another idea or EA releases a patch update. I really hope they do. A few people have written that they tried to remove the save files and the game keeps crashing, so maybe the bug is somewhere else and maybe they'll fix it. If they don't, it would definitely be very sad if we all wasted years of playing. Is this what we pay them so much money for? To then lose what we love because of their update? If the update is indeed to blame, but until those two days ago, everything worked for me without any problems.

i’m coming to realize that this must be a common bug right now because i have no mods and i just bought the new kits. now my game wont even load i hope they fix this soon