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moving this to tech for troubleshooting
Did you delete cache files after removing your mods ?
Could you please post the following info
- Your Computer's DxDiag?
- If you have, the following file: Documents\electronic arts\the sims 4\lastcrash.txt
- The following file: Documents\electronic arts\the sims 4\config.log
You can upload DxDiag and config.log directly to your post.
For any lastCrash files, either create a rar file and upload that or copy/paste the content of the file to a post inside spoiler tags (the icon next to the strike-through)
- 5 years ago
I am having the same issue. I have repaired the game in Origin and it's still crashing after a few minutes of playing.
Is there any solution for this?
- 5 years ago@crinrict I did that and I don't know what else to do. I made a topic and I'm not getting any help
- 5 years ago
I have same issue buy dxdiag shows no errors, I meet minimum requirements (this is the first in a year I've had this problem on this laptop) I've uninstalled all mods and cc, and also removed the whole game folder out to make a fresh one and still, 30 seconds into playing a household the game crashes. My pc is not running hot enough to where it would crash either. I'm at a loss and I just downloaded journey to Batuu
- crinrict5 years agoHero+@xBansheeShadowx Any lastcrash files you could share ?
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