my game keep crashing when i start the game or after i start to play with a sims. i have try to do a clean instal but no change it keep crashing , i have my driver updated and i know its gonna be a will but it start crashing like in september 2024 and i idnt search before beacause im playing with my laptop but is gonna be better for me if i can replay on my main pc. And heres my dxdiag if it can help.
scoobyshel Thanks for the dxdiag. Your Sims 4 crashes look like what often happens on high-end Intel processors that the motherboard overclocks by default. Updating the BIOS sometimes helps, so that's the first step. I believe this is your board, but double-check before installing anything:
https://www.gigabyte.com/Motherboard/B760-GAMING-X-AX-rev-1x/support#support-dl-bios
If that doesn't help, please boot into BIOS and disable CPU Turbo Boost, which should be somewhere under Advanced Settings.
If that doesn't help either, please look for new errors in the Reliability Monitor. Hit Windows key-R and enter "perfmon /rel" without quotes, and you'll see a chart of errors and updates with a column for each day. Today is on the right.
Look for an error that happened at exactly the time of your most recent Sims 4 crash, after doing the above. If you find one, double-click it to see more details, then copy that info and paste it into a reply here. If you don't see a new error, check back in an hour or so—the Reliability Monitor doesn't always update right away. I would prefer to have two or three new errors, or at least the same error two or three times.
Thank you it work now, it was the CPU Turbo Boost.
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