Sims 4 Crashing, Cannot Play Game
Hi there! I'm hoping to get some help. I've been an avid sims 4 fan since it came out, and have had no significant issues with my games until recently. I would say about two-ish months ago my game ...
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LilBbyBeeee If you haven't already, please try playing in a clean user folder. Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop. When you launch the game, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you've moved but temporarily unread by the game.) Don't add anything to the new folder yet; just start a new save and see how it runs, that is if you can get that far.
If you get another crash, please provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.
Hi puzzlezaddict , Thank you for helping me! I have moved the folder and it's still crashing on me randomly, if not from the get go.
Here is the file you asked for. Please let me know if you need anything else from me!
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