Sims 4 crashing to black and then desktop
I preordered Enchanted by Nature, since the game installed and the patch with it, my game will run and then crash to my desktop. The game is still open in my tab bar, but if I play around 30 seconds to a minute it recrashes again. I completely restarted my sims 4 by renaming the old file folder name and launching the sims 4 for a fresh reboot of the game. It was still crashing.
I then repaired my game, and something to note it the game thinks I do not own the enchanted by nature preorder bonus, and stops repairing the game until delete it from the queue. The past two days I have had to repair the game to play.
This is annoying but doable. Today even after repairing it it still will not play normally and crashes all the time. Oh also something to note is that my game also REFUSES to connect to the gallery. This problem persists with and without mods.
Can anyone please help me.
Side note: The game does still crash without OBS installed, I only downloaded the software to show the crashes. Also I am sorry it only filmed a quarter of the screen but you can still see the game launch and crash. Finally I am on a Windows 10 computer.