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rokelle2012's avatar
rokelle2012
5 years ago
Solved

Sims 4 Freezing Computer

I'm really hoping I can get some sort of help here because my game is completely unplayable because of this and has been for quite some time. During unspecified amounts of play time Sims 4 will alwa...
pc
  • puzzlezaddict's avatar
    puzzlezaddict
    5 years ago

    @rokelle2012  Sorry for the late reply; I wanted to get a second opinion on whether there was anything else you could do here.  This issue isn't about Sims 4 or any other games.  Your hard drive is failing.  The new chkdsk scan flagged far more bad sectors as the first one, and it still reports that there's not enough space to replace them.  Either of these is enough to say the drive is in bad shape; both means it's time for a replacement, the sooner the better.  While your drive might continue to function for a while, it could also fail at any moment, at which point your data could be totally unrecoverable.

    If you have a warranty, this is the time to use it.  I'm not sure why this drive failed so quickly, but that should never happen and just reinforces the idea that there's something very wrong with the drive.

puzzlezaddict's avatar
puzzlezaddict
Hero+
5 years ago

@rokelle2012  Sorry for the late reply; I wanted to get a second opinion on whether there was anything else you could do here.  This issue isn't about Sims 4 or any other games.  Your hard drive is failing.  The new chkdsk scan flagged far more bad sectors as the first one, and it still reports that there's not enough space to replace them.  Either of these is enough to say the drive is in bad shape; both means it's time for a replacement, the sooner the better.  While your drive might continue to function for a while, it could also fail at any moment, at which point your data could be totally unrecoverable.

If you have a warranty, this is the time to use it.  I'm not sure why this drive failed so quickly, but that should never happen and just reinforces the idea that there's something very wrong with the drive.

  • rokelle2012's avatar
    rokelle2012
    5 years ago

    I actually already checked to see if it was under warranty still and it wasn't. Ah, well. I was hoping it could wait until I did my big pc upgrade in Feb-March but looks like I'll have to replace it asap.

    Thanks for looking into everything for me. Really sucks that once again my problem is a hardware issue, again. 

    I'll look into getting a replacement for it then. Guess I could always just use it for extra storage when I do build my new computer.

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