Sims 4 fullscreen mode keeps minimizing
No matter how many solution's I've tried, I can't seem to play Sims in fullscreen mode without it instantly minimizing. This issue only started a day ago and I have tried multiple things to no avail....
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I stated in my original message that I've already attempted a clean boot without any background processes running but that didn't help either and the game still would not stay open. I've also turned off every overlay and notification I can think of. Geforce, Origin, Windows Notifications, Windows error reporting. I don't believe I have any other overlay programs. Also, the more I've tried to open sims in fullscreen is less functional it is. Now if I can manage to open it before the settings revert, all it takes is moving my mouse over the X button that appears and it shoves itself right back into the taskbar.
I've also gone into the task manager and set the Sims 4 process as high priority but that doesn't seem to have changed anything either. I'm almost to the point where I've considered completely resetting my PC to factory settings (backing up and keeping all files of course) but I wonder if whatever is causing this won't change even after all that.
For windowed fullscreen, I have a noticeably lower fps and the game gets choppy and laggy if I move the camera too fast. While I don't have a high end gaming laptop, I do have a rather good one that's better than my old one, and that one ran sims just fine before its motherboard died from other causes.
@Maasterash When you said you turned off all background processes, I wasn't sure what you meant or how you went about it: some people just kill anything suspicious-looking in the Task Manager, which is fine as far as it goes but isn't the same as a clean boot. So I didn't want to assume you'd done one.
Anyway, please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Please also let me know what antivirus you use.
That's understandable. I promise that I've been through many different troubleshooting processes that I could find for people with similar problems but so far nothing has worked for me. I actually had no antivirus when the issue began but I recently got Norton to rule out malware (a full scan showed nothing wrong). I've attached the dxdiag and hopefully there's something in there that can help
@Maasterash The AppHangB1 errors at the end of your dxdiag are most often related to the graphics driver, or one of the graphics drivers if you have dual GPUs. The Nvidia driver you currently have installed is newer than the latest Lenovo offers for your laptop, and with laptops, you'll generally get better results with the manufacturer-provided driver than a more generic one from Nvidia. So the first move is to clean uninstall the Nvidia driver and install thiis one:
This guide will walk you through the process:
Restart after the new driver is installed and before you try to play.
If that doesn't help, please clean uninstall both graphics drivers: first Nvidia, then Intel, using the same instructions. Install the Intel driver from the Lenovo page first, restart, then install the Nvidia driver and restart again. Or, if you prefer, you can go straight to replacing both drivers rather than simply addressing the Nvidia one.
If replacing both drivers doesn't help, please set your user and system DPI scalings to 100% (96 DPI). Sims 4 should absolutely be able to handle your current settings, but sometimes weird things happen. And you can always undo the changes later.
https://www.tenforums.com/tutorials/5990-change-dpi-scaling-level-displays-windows-10-a.html
I had high hopes for this one because it was something new but unfortunately even after trying everything suggested it still doesn't work. I'm at a complete loss right now
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