Forum Discussion

nurseryfrog's avatar
6 years ago

Sims 4 Gallery won't load, lags mouse

I've been having this issue since November. When I attempt to access the gallery in-game, the game freezes up -- thumbnails won't load and the mouse barely moves. The only way I can exit the gallery and attempt to regain control of the game is hitting the escape button on my keyboard. Sometimes I can resume using the game normally once I escape. Other times, the mouse continues to lag and the game freezes up, forcing me to restart my computer without exiting the game.

I have no mods and only a few CC files, but I removed them and tested the game and still had the gallery issue. Internet has been working fine for me outside of the game so I don't believe that's the issue, either.

Anyway way to fix? Thanks!

7 Replies

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.52,457 PostsLatest Activity: 2 hours ago