Sims 4 game keeps crashing randomly
I haven't had much time to play in the past month, but I have noticed a problem since early January : my game keeps crashing at random times, even in new saves and even without mods (though my latest...
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I've been encountering the same issue as SerraNolwen. Sims 4 has been crashing fairly regularly since early January. I have not yet had a crash while in Build Mode, only in Live Mode, so far. I noticed the issue after I installed the Crystal Creations Stuff Pack and Riviera Retreat Kit on December 29th of last year. I have 60 add-ons installed, including those two. I don't use any mods. Repairing the game has not corrected the issue.
My computer is a desktop running Windows 11 version 24H2. I've got an Intel i9-13900K processor and an Nvidia GeForce RTX 4060 Ti video card. I've updated my video drivers recently to no apparent effect. CPU and GPU temperatures are in nominal ranges after a crash.
Running the game in laptop mode appears to extend the amount of time I can play the game before it crashes. The game has had a maximum uptime of ~two and a quarter hours before a crash while in laptop mode. Tonight, I reset the graphics settings to ultra and unchecked laptop mode and was only able to play for 25 minutes.
Edited post to add DxDiag file
It's the 24H2 Windows update that is causing those crashes. I just updated to the 24H2, and all my games now randomly crash, or the computer reboots while playing a game. I read Microsoft is working to track down and fix this bug in their software (it is a common problem). No need to be tweaking your system to try and fix it, it will be a waste of time, as we must wait for a Microsoft patch/update to fix it or rollback to your previous version 23H2.
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- EA_Cade11 months ago
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