sims 4 keeps freezing
@593649269269926 and @spctgr3000 As a test, please try playing in a clean user folder. Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, if it launches, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.) Don't add anything to the new folder yet; just start a new save and see how it runs.
Please list the issues, if any, that still show up in the new save. @593649269269926 If you're still seeing freezing, please run a dxdiag and attach it to a post.
https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
@spctgr3000 If you do have more issues while playing a new save in a clean folder, please create a new thread in the Mac section describing the remaining problems. Include your specs as well: everything under About This Mac including the operating system and except for the serial number.
