I live in Scotland and have never played the game in any other language but English. When installing the new expansion pack "Growing Together" I realised my game added two of the same (new) worlds. I tried repairing the game as I thought that would help but instead upon relaunching the game is changed the language completely to Czech...I thought reinstalling the game would work so I did just that but now when selecting which language I'd like to install the game in it only gives me three options; Czech, Russian and Polish. Please help!(I can no longer install Origin as it automatically forces me on EA. I bought the game on Origin.)

Hi @hiranae,Took a look into this and believe we've identified the issue, could you let me know if you're seeing the English version available to download now?

Hey everyone, I have the problem that my game was suddenly in Czech when it started. since you can't change that with the EA app like with Origin, I uninstalled the game and wanted to reinstall it. However, I was only shown Russian, Polish and Czech instead of my normal language - German - in which the game previously worked for over 400 hours. The customer support couldn't help me any further and I couldn't change the language to German directly via Windows either. When I tried this, the game didn't open at all. For those who have the same problem: the customer support said that the problem is supposedly known and the appropriate employees take care of it. If anyone has an idea for a fix, I'm open to suggestions! [CM edit: Formatting]

I’m literally having the same exact problem. I have no idea what to do! It happened out of no where. Did yours get fixed yet?

Hi there @Jxlieee, We're currently looking to gather some more information on this issue, would you please run an EA Error Report and attach the Report ID to your post for me?

I'm having exactly the same issue as the originator of this thread. I live in Scotland and after setting up a new laptop, I can't download The Sims 4 in any other language other than Czech, Polish or Russian. I bought the game in the UK over a year ago.I have previously submitted a case (awaiting a player?!) and also run a report via EA app: 90ab81d6-81ee-4255-b114-28b6c77dca8cMany thanks,Barry

Sims 4 launched in Czech. Reinstalled game now only gives me 3 language options

122 Replies

EA_Solaire
Community Manager
2 years ago
Hi there @Jxlieee,

We're currently looking to gather some more information on this issue, would you please run an EA Error Report and attach the Report ID to your post for me?
shiro_onesan
2 years ago
Hey everyone, I have the problem that my game was suddenly in Czech when it started.
since you can't change that with the EA app like with Origin, I uninstalled the game and wanted to reinstall it.
However, I was only shown Russian, Polish and Czech instead of my normal language - German - in which the game previously worked for over 400 hours.

The customer support couldn't help me any further and I
couldn't change the language to German directly via Windows either.
When I tried this, the game didn't open at all. For those who have the same problem: the customer support said that the problem is supposedly known
and the appropriate employees take care of it. If anyone has an idea for a fix, I'm open to suggestions!

[CM edit: Formatting]
EA_Solaire
Community Manager
2 years ago
Hi @shiro_onesan,

I've merged your post in with the current main thread on this issue, could you follow the steps in the post above to run an Error Report and attach the Report ID to your post for me please?
shiro_onesan
2 years ago
@EA_Solaire

ID : b1d3cfdc-b49d-4af1-a235-541d86fefb26
8f5584b279b5c99
2 years ago
I’m literally having the same exact problem. I have no idea what to do! It happened out of no where. Did yours get fixed yet?
EA_Solaire
Community Manager
2 years ago
@8f5584b279b5c993

Could you please run an Error Report and attach the Report ID to your post following the steps in the post above?
8f5584b279b5c99
2 years ago
How do I run a error report?
EA_Solaire
Community Manager
2 years ago
@8f5584b279b5c993

You can follow these steps to run the report, once the report has finished, you'll see a Report ID, please copy and paste this Report ID to your post here for me.
8f5584b279b5c99
2 years ago
7e07726c-a4ae-4863-a4fc-6d73b2dd7f39
8f5584b279b5c99
2 years ago
7e07726c-a4ae-4863-a4fc-6d73b2dd7f39
Please help