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stab_crab's avatar
stab_crab
5 years ago

Sims 4 launches but stops responding at the main menu

Hello, recently i have come into an issue with The Sims 4, where i can launch the game, and it will go through the loading screen extremely slowly, but once i hit the main menu it stops responding, I...
pc
stabocrab's avatar
stabocrab
5 years ago

Exactly what you said, also this is the message checkhealth gave me 

Deployment Image Servicing and Management tool
Version: 10.0.19041.844

Image Version: 10.0.19043.1052

No component store corruption detected.
The operation completed successfully.

sims now starts, but takes about an hour to even load into the main screen and from there it only loads about 1 frame every minute or so

stabocrab's avatar
stabocrab
5 years ago

Also i just realized the entire time i was logged into an older account, sorry!

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