Sims 4 not running
I was having the same problem with the CAS demo. I run the game, the wheel turns telling me its thinking, then nothing. No new proccesses running, no nothing.
Forum Discussion
EA_David
Community Admin
Community AdminDoes the laptop use the same VPN? I know you mentioned disabling it, but I'd like to discount it completely.
Did you use ccleaner before? http://help.ea.com/en/article/how-to-use-ccleaner-to-fix-pc-issues/
You mention cleaning the registry, did you do this between installs?
As well as possible missing updates, it might be worth running sfc, on the offchance there's an OS issue.
Laptop does have the same vpn, yes (not active on either machine atm)
I did use CCleaner while in chat with support (no effect)
I did not do this between installs
There are a few updates the laptop has that the PC doesn't, these include microsoft xna framework, and the C++ x64 (I have the x86)
Aside from that both have the exact same stuff installed.
I currently uninstalled origin & all my games - then will do a registry clean, and reinstall. Once I try that and see if it works I'll see if I'm missing updates some where (sfc indicates I'm fine) and HOPEFULLY something will work.
EA_Nils@stargrace Heya,
As you are doing the reinstall anyway, it would be best if you do a clean boot once more prior to starting the installation. Additionally also check that your security software is turned off as well just to ensure that nothing is being blocked. Some of the usual suspects are summarized here: http://help.ea.com/en/article/programs-that-may-cause-conflicts-with-origin/
It might also be worth to ensure that User Account Control is enabled and set to notify: http://windows.microsoft.com/en-ie/windows/what-are-user-account-control-settings#1TC=windows-8
Once all of that is done, go ahead with the download and installation of the Origin Client once more: https://www.origin.com/download
Let us know how you get on.
Cheers,
Nils
No luck with any of the above mentioned. Still won't run.
