sims 4 opens in a small window and wont launch

This started happening about 2-3 weeks ago suddenly, i dont know why. i tried uninstalling the game, deleting mods, cache, cleared out all game files etc. tried changing from fullscreen to windowed mode (neither work).  literally nothing is working. i play on a laptop, its pretty new and its a gaming laptop and everything else runs well, so idk whats the issue. I am so desprate to have the game run, would REALLY appreciate help.