Forum Discussion

MissPyrette's avatar
MissPyrette
New Novice
3 months ago

Sims 4 (Steam) Won't Launch EA app Says Server Timed Out

I get an error when trying to launch Sims 4 in Steam. It tries to launch the EA app and immediately says server timed out. I've restarted, cleared caches, uninstalled EA app and sims 4, reinstalled, ...
ea app
launching
steam
  • puzzlezaddict's avatar
    puzzlezaddict
    3 months ago

    MissPyrette  Please open the EA App as an admin: right-click the desktop shortcut and select "Run as administrator."  Make sure the App is fully loaded before trying to launch Sims 4 through Steam.

    If this doesn't help, please double-check that your Steam and EA accounts are properly linked.  Sign into an EA site (this one is fine) with your Steam credentials and see what happens.  If you land in the correct EA account, you're fine; if anything else happens, let me know.

MissPyrette's avatar
MissPyrette
New Novice

puzzlezaddict  Thank you for responding. The app would fully load, so I went onto the next step, and it seems that is where I'm running into problems. I tried to connect with my steam credentials, and it said there was an error, that my EA credentials may have expired, please try again and reset your password. So I did that and it gave me the same error trying to log in with the new password.

MissPyrette's avatar
MissPyrette
New Novice
3 months ago

Hello again, I cleared my internet cache and history and stuff and tried to log in again and it worked!! Thank you sooooo much!! <3

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.

736 PostsLatest Activity: 4 hours ago