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adriannajam's avatar
adriannajam
Newcomer
2 hours ago

Sims 4 will not download

hello! i am posting here because i am sort of burnt out trying to fix my sims. i uninstalled it a long time ago because it took up so much space. i just recently bought a flash drive though (yes it’s formatted to NFTS) to play sims on it. i was presented with issues downloading it last night and the EA forums initially helped, by deleting my ts4 64 and 86 files i believe and ‘reinstalling’ them. it took well over 12 hours to install the game and packs i have just for it tell me it needs repairs when i tried to launch it. all day the repairs have been stuck at 52% and then it would stop and an error would occur. i tried moving my sims 4 folder out of electronic art onto my desktop at first and it seems to help but then the same problem occurred. i mean it seemed to help because while it didn’t go past 52% the mb below was going up a little but then the error message came up again. i tried doing a lot of stuff i can’t specifically recall, i did clear the cache and restart the app a ton of times. i tried to make exceptions in my antivirus but the only one i have is just the standard windows one and im not even sure i did it right. i also successfully repaired the actual EA app but that didn’t help anything. i do not play with any mods i just have some packs kits whatever that i bought. i believe i submitted a help report thing on the EA app but i am hoping someone here might help me better? i can attach a dxdiag if that’s helpful, but i am burnt out. thanks.

2 Replies

  • adriannajam​  What exact model flash drive do you have?

    Separately, are you trying to install Sims 4 directly to root folder of the flash drive, or have you created a folder on the drive?  Sometimes installing into the root folder (e.g. D:\ or E:\) can be a problem.

  • adriannajam's avatar
    adriannajam
    Newcomer
    49 minutes ago

    i got it off amazon, https://a.co/d/0iPb4tEx, just says type c flash drive, i have been trying to install into the root folder, D:\ but i just made a new folder inside the drive. i deleted basically everything off my computer and redownloaded it just now, i am once again stuck at 2% installing in the new folder inside my flash drive, same place i was at with the root folder, if that makes sense