Forum Discussion

alliebear89's avatar
alliebear89
New Novice
28 days ago

Sims 4 won't install or update.

Hi

Im not sure if this has been talked about before, but im lost.

I played the Sims yesterday, and shut down for the night, had antivirus etc on (subscriptions run out) but sims still worked. 

Now I go to play it today, and I get this message. I can't find anywhere on my security to add an exclusion, and if it worked last night, then surely it would work today with the security. 

Does anyone know how to fix this? Or do I need to reinstall the Sims 4 and start again?

Thanks 

2 Replies

  • Hi. 

    This message showed up 19 days ago and now its back

    I was playing Sims yesterday with no problems, shut down with no problem. Went to play again today, and now its back. My Norton security has it in the exclusions part (least i think its the correct place) and now its annoying me.

    First its corrupted files etc, now it pops up with this.

    Thanks

     

  • calantian's avatar
    calantian
    Newcomer
    21 hours ago

    Having a similar problem with Access Denied

     

    It sounds like you got your game back for a while, any advice?

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