Sims 4 Wont Launch
I have tried everything i found online, uninstalled, reinstalled, created a new admin account, cleared cashe on EA, removed sims 4 folders and nothing will work for the game to launch. The screen goes black, then flashes white, and just gets stuck on loading?
Any other ideas as to what can cause this?
teratiam Sorry for the late reply. This is a known issue on newer HP gaming laptops with Intel CPUs, and there are a few workarounds that might help:
- HELP! The Sims 4 crashes during launch or in the main menu | EA Forums - 12048779
- Game won’t launch | EA Forums - 4992631
- Managed to fix my problem where it crashes during launch after update | EA Forums - 4998584
- Disable the Intel iGPU
- Put the laptop in night mode
None of these works for everyone, but something almost always does, so keep trying the workarounds until you find one that lets you play.Your dxdiag also lists a pile of crashes of one of the graphics drivers, and that may need to be addressed, but it's also possible that the errors are a side effect of the Sims 4 issue and will clear up once you're able to load the game again.
