Forum Discussion

KillerKait22's avatar
KillerKait22
Newcomer
23 hours ago

Sims 4 wont launch

Hey! I've done everything I can possibly think of to have my game load. It stays a blank white screen every time i try to access it. I've repaired it, made sure all modes were deleted. The graphics are at the highest and I have even uninstalled the game. Absolutely NOTHING has worked and I don't know what else can be done.  

  • dagusims's avatar
    dagusims
    Seasoned Newcomer

    i had a same problem last week so, what I did was I uninstalled entire ea app including games and deleted all the related folders and re-installed the games. 

  • KillerKait22  Please provide a dxdiag.  Hit Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the camera (Insert Media) icon included with the other formatting buttons.