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Do you have any files in Documents\Electronic Arts\The Sims 4\saves?
- 9 years ago
I do. Scads and oodles of them. I also attempted to uninstall and reinstall, without success.
- Phantomlover17179 years agoLegend
Try closing the game fully, move the saves folder out of the EA folder to your desktop. Then start the game.
The game will create a new saves folder.
Close the game again, and put one of the save files in the new save folder (make sure it's not slot_00000001.save, because that's the auto-save).
Check if that save file will show up in game.- 9 years ago
Thank you for trying, but it's still a no-go. The game did make a new save directory, but putting a file in there didn't force it to do anything. Still can't start a new one, or continue an old one.
- 5 years ago
Hi,
With my game whenever I try to start a new game I don't get the plumbob loading screen and it just goes white but I do still get the music. I've tried the method that you suggested down below but that hasn't worked for me. I have also contacted the EA help centre multiple times and nothing has really worked, besides uninstalling the game and reinstalling it. After reinstalling the game I can start a new game. When I was able to get into CAS I remembered that I need to CC so I closed CAS via, the main menu and then exit the game. Then when I try to go back to CAS the screen goes back to white and with the music.
Do you think this is a problem with my CC?
- puzzlezaddict5 years agoHero+
@poppymireille Yes, the issue is probably your custom content. If you have a lot of it to sort through, the 50/50 method can speed up the process.
https://modthesims.info/wiki.php?title=Game_Help:Finding_Problem_Custom_Content#The_50.25_Method
- 5 years ago
Thank you so much for helping me, I'll give it a try not
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