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Motopsiko's avatar
Motopsiko
Newcomer
15 days ago

Sims4 Steam

I bought it years ago on steam, last year i got EA PLAY PRO now i dont and sims 4 got removed from my EA APP library, but i still have it on steam and can install it but i can not start it. What can I do?

1 Reply

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    14 days ago

    Heya Motopsiko​ 

    That sounds like the live support team would need to re-add The Sims 4 to your account. This isn't something we can do for you over the forums, but the live support team can take a look and get this sorted for you.

    Please submit a request here to speak with live support, I'd also recommend attaching this forum conversation when you reach out so the team has further info to reference. 

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