Forum Discussion
Mine crashes after a couple minutes. I'm lucky to get passed the first loading screen. I was having some issues before this last update (I think these issues are related to my computer itself) but I was at least able to play the game. I haven't been able to play since the update rolled out.
- 7 years ago
Hopefully I did this right
- jpkarlsen7 years agoHero (Retired)
Your graphics driver is three years old please upgrade it. https://www.amd.com/en/support/graphics/amd-radeon-hd/amd-radeon-hd-6000-series/amd-radeon-hd-6670
- 7 years agoDownloaded both for Windows 10 64 bit and that didn't help unfortunately. Going to try a different video card. Also have more RAM on the way so I'll have 4 sets of 4gb sticks. Hoping one of those things makes a difference.
Thank you for your help!
- 7 years ago
(Sorry for the bad English and for the late response I should have made it quicker. )
Here's my DxDiag but I don't have a lastcrash file in my documents, I guess it's because my entire computer crash not only the game ...I tried to update my driver first but it still crash.
I've seen that it occur when there is "cutscenes" (or action necessiting more ressources I guess) because it crashed two times when I tried to use the decoration box to automaticaly put decorations on my house and one time during the actor career when the scene get lit to start playing.
Thanks for the help 🙂
- holger14057 years agoHero+
Do you get a BSOD? (Blue screen of dead)
There are several "0x141" LiveKernelEvent errors. This could be a trigger of such crashes.
Please use this guide to clean uninstall then reinstall your GPU driver > Test.
- 7 years ago
@holger1405Nope no blue screen and that's what surprised me in the fist place because lots of the crash I got before with the sims were more like It freeze or get a bluescreen and I have to reboot but here there's no such things, I play for like 10 minutes and then bam it shut down the entire computer without warning signs.
Thank you I'm gonna try this and upgrade this post with the results later.
About The Sims 4 Technical Issues - PC
Community Highlights
Recent Discussions
- 6 hours ago