Forum Discussion

Seasoned Novice

15 days ago

[Solved] Sims 4 stuck on title screen during start-up

Hi, I am currenty having an issue with The Sims 4 that seemingly just happened. It was not caused by and update nor by my mods, because I've removed all of them and it happened a couple of weeks a...

Hero+

10 days ago

someonesmelon Just to be thorough, you still couldn't play properly in the test account, in a clean boot, with Malwarebytes disabled, and with your computer offline?

If so, please do a clean uninstall and reinstall of Sims 4 and the EA App, as described here:

📓[GUIDE] [PC] How to Clean-uninstall Sims 4 | EA Forums - 12636503

Try again in the new Windows account; you'll need to be online the first time so the EA App can validate your ownership of Sims 4.