I have been having this issue for two days now. My game will load up to the resume game part but then it will not load onto the actual game it just gets stuck. I have cleared cache, unistalled and reinstalled, cleared out my mods folder and still nothing. previous to this happening it would get stuck on the saving screen. i dont know whats going on but I NEED HELP ASAP
serenityhe381 Can you load a different household within this same save? Use Load Game to choose one. If that doesn't work, try a new save. I'm not saying you need to abandon your main household or save, only that this is a useful comparison.
If only your main household is affected, please open Documents > Electronic Arts > The Sims 4 and delete any lastexception files you see. Try again to load that household, and if and when it doesn't work (and you can quit after a few minutes), look for a new lastexception. If you find one, open it and delete the first line of text, then attach it to a reply here using the paper clip (Attachment) icon.
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