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eyzc22's avatar
eyzc22
Seasoned Novice
2 months ago
Solved

The expansion pack I own is not showing up in my game.

I own The Sims 4 Get to Work expansion pack, but it doesn't appear in my game. When I try to load my saved game, it shows up as a required pack. It's also not visible in my library.

  • The Get to Work pack comes with Xbox EA Play membership. The issue was resolved when I reconnected my EA app with my EA Play membership.

16 Replies

  • JytteDa's avatar
    JytteDa
    New Novice
    25 days ago

    hello! No i purchased it in the store as a bundle with the Sims 4  and the cats and dogs expansion pack combined

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    22 days ago

    JytteDa 

    Thanks for the details, please reach out to the live support team from the site here so they can review your account information with you a bit further and see what's happened with your pack. 

  • Hellurkitty12's avatar
    Hellurkitty12
    Rising Newcomer
    11 days ago

    I'm on pc and it is all my purchased packs which is 30+. Get to work is showing not downloaded as well. Ill show a screenshot also. This issue is one i can't work around no matter how hard I try. I paid for every pack on EA and back when it was origin. When I say I've tried everything , I mean everything!

     

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