The game is that all the DCL I bought and installed from steam are also installed with origin. Every time I log in, I start the game and then the screen is black (I know this is entering the game state). But after a while, it will automatically exit. I don't know what happened. My system is win10 32. It should be OK. Other games can play normally. Isn't it because my system is not 64?
@wangchangcheng Please list the packs you've installed. Please also run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
I downloaded it directly from steam
This is the downloaded package
This is my computer dxdiag
@wangchangcheng You actually have a 64-bit operating system, and your computer should be able to run Sims 4 on ultra graphics settings without any trouble.
Please try reinstalling DirectX 9. You don't need to uninstall anything; just download the installer from Microsoft and run it as an admin: right-click on the download and select "Run as administrator."
https://www.microsoft.com/en-US/download/details.aspx?id=35
Even though it doesn't say so, it should run fine on Windows 10. Let me know if you get an error though.
Your computer also crashed during the dxdiag, which suggests you might have a system issue that needs to be addressed. Please start by running a couple of basic checks on your Windows system files. Here's how:
Please let me know whether Sims 4 works after these steps. By the way, it looks like you don't have any DLC installed, although I don't really know what a Steam install is supposed to look like. If the game does start, have a look around to make sure your packs are in fact installed, and let me know if they aren't.
I followed your steps to open the input, and then prompted for errors. What to do next？
By the way, I really have DLC installed.
@wangchangcheng It looks like you added extra spaces in the DISM command where there don't need to be any. The command should read:
DISM.exe /Online /Cleanup-image /RestoreHealth
with a space before each slash, but not after. The same goes for sfc /scannow.
I see what you mean with the DLC. I was thinking of expansion, game, or stuff packs, but the content you have is handled differently.
I've typed it exactly as you want. /XX /XX doesn't that mean it? But the prompt is that I can only run by raising my permissions. What is the meaning of elevation? I don't understand
What is increasing permissions to run dism？
