Hello,
my game is not working. I can start TS4 and also go to saved games and households, but tje mouse won't point and click. I even tried to delete all my mods, reinstall and repair the game, but nothing worked so far. Can anyone help me?
I cannot play at all. The EA App freezes every time I try and launch. Error code; 10500. This has been the case since I bought University last year. A whole year of not being able to launch my game.
I removed it and downloaded via Steam but you still need EA App. It’s so annoying.
I hope you can get your issue sorted but I think until the EA App is replaced playing games via it will always be bugged.
I cant start the game at all thru either steam or EA app. since like 5h back, earlier today it worked just fine but not now
nayshaytt000 Please try playing in a clean user folder. Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop. When you launch the game, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you've moved but temporarily unread by the game.) Don't add anything to the new folder yet; just start a new save and see how it runs, that is if you can get that far.
If you still can't play, please provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.
ncisGibbs_BOSS If you're still affected, please post in the EA App tech forum, perhaps here:
How to fix EA app Error Code EC:10005? | EA Forums - 7588181
Witcher-iwnl- Please try the clean folder as described above, and if doesn't help, provide a dxdiag. Please also describe what happens when you try to play. If you get an error message, post a screenshot.
I have renamed the folder The Sims 4, which created a new folder and deleted all my saves, mods and cc from the game. That probably means that there were some corrupted files or saves. The issue of the game not working has been resolved, but now I can't write cheats in the cheats bar.
nayshaytt000 Your saves and other user files aren't deleted, they simply can't be read by the game now that the folder they're in has been moved. You can transfer them to the new folder if you like, but I would strongly recommend testing your mods and custom content first, before moving on to saves or Tray files (saved households and builds). That's the most common source of error.
For the cheats bar, does it show up in the game window, but what you type isn't working? Or is something else the issue? Does it help to play in windowed mode?
