The Sims 4 will not launch after the latest update

Hello,

I have been unable to play The Sims 4 since the latest update. Before the update, the game was working normally.

When I click “Play” in the EA App, the game appears to start loading for a moment, but then the loading process stops and the game window disappears. The Sims 4 never actually opens, and I cannot get into the game at all.

I have already tried everything I could find to fix this issue. I have updated the game, repaired the game files, reinstalled the game and downloaded everything again. Unfortunately, none of these steps have solved the problem.

I have invested a significant amount of money into The Sims 4 and its additional content over the years, so it is extremely frustrating that I currently cannot access or play a game I have spent so much money on.

I have also contacted EA Support, but instead of receiving a solution, I was directed to this forum.

I would really appreciate some proper assistance in identifying what is causing this problem and finding a solution. I have already spent a lot of time trying the standard troubleshooting steps without success.

Thank you in advance for your help.