Forum Discussion

kaityloewen's avatar
12 years ago

The Sims 4 won't install!

I recently purchased and downloaded the Sims 4 through Origin, and although I have downloaded it the game will not install. The install option is available but when I click it, the bar quickly loads and says "installation complete"...except it does not give me the option to play the game and I have not gone through any type of installation process. Please help ☹️

5 Replies

  • Anonymous's avatar
    Anonymous
    12 years ago

    Please manually uninstall Origin, then download the latest version of Origin and run the installation again. After the reinstall please do a Clean Boot and restart your router. Then make sure that you have added firewall/antivirus exceptions for Origin and opened the needed ports. After this when starting Origin, please make sure to run it as Admin (right click Origin shortcut, go to Properties - Compatibility and tick the 'Run this program as Admin' box). Then try to install the game again.

  • Anonymous's avatar
    Anonymous
    12 years ago
    I have the same exact problem.
  • Anonymous's avatar
    Anonymous
    12 years ago
    That solution does not work, I have tried it at least 5 times.
  • Anonymous's avatar
    Anonymous
    12 years ago
    I got origin to say play if anyone is still having the problem. You have to close origin, right-click on the origin desktop icon and select properties. Once at properties go to compatibility and make it compatible with your PC.

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