I was able to play on my old laptop with a worse graphics card. I have a Radeon R9 290, so I should have no issues running this. I have updated my drivers.
Cpu: AMD FX-6300 3.5Ghz
GPU: Radeon R9 290
8 GB Ram
Has anyone had a similar problem and found a solution? Was so excited to see how Sims was on a new computer
I've just had a look at a list of cards and the Radeon R9 290 is NOT recommended to play Sims because it is overpowered
@ollierender wrote:
I've just had a look at a list of cards and the Radeon R9 290 is NOT recommended to play Sims because it is overpowered
No... just no
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What is the issue you are having?
Does it give any errors?
What does it do?
Have you tried Resetting Catalyst 3D Properties to Defaults?
Clean Boot?
"Clean Install" of drivers? Uninstall from CP, restart, Reinstall and check Custom during install.
Yes definitly try Uninstall -> Restart -> Reinstall latest
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If still no:
Try this. If you aren't used to Safe Mode or scared of BSOD don't do it.
Uninstall your AMD/ATI Drivers
Restart into Safe Mode
Run Display Driver Uninstall
Restart
Install Latest Drivers
http://www.guru3d.com/files-details/display-driver-uninstaller-download.html
If you have a BSOD on restart. Go back to Safe Mode. Go to System->Device Manager->Display Adapters Remove them, restart.
Safe Mode /w Networking will save the day
DDU will do two things for us:
1) Completely remove all traces of AMD/ATi drivers
2) Disable Windows from auto-loading some bogus antique driver on a restart
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Read the above carefully before you do it. Since you have a 290 I would imagine your computer skills are better than average so you shouldn't have a problem.
There is also a tool called Radeon Remover or Radeom Uninstaller... it used to be on AMD's site but they don't support it anymore. Can be found on other places still but DDU is what almost everyone recommends now.
Driver Sweeper was another tool that was popular before DDU came around.
I do not ever try to be rude or condescending.
I am sorry it came off that way. I promise it was not my intention.
I would be doing a disservice to you if I did not correct you. Something wrong, although just trying to help, needs to be corrected. Both for your sake, the OP and everyone who might read it at a later date. I mean nothing personal about it.
There actually was a time in history when having a computer "to fast" meant you couldn't play older games very good because they ran way to fast to see.
I had encountered this issue too. Fully updated graphics drivers too.
My GPU: GeForce 780Ti
CPU: 4770K
RAM: 32GB
Any thoughts?
@ollierender wrote:
I've just had a look at a list of cards and the Radeon R9 290 is NOT recommended to play Sims because it is overpowered
Hello,
As the author of that thread, I would just like to make it clear that the AMD R9 290 is not recommended to be bought just for The Sims 4, as @virginia0327 correctly pointed out.
As well as a reference to see whether a person's current graphics card/chip will work with the game, I am aware that the list (and its Sims 3 predecessor) are also used for finding suitable graphics cards in new laptops/computers, or for a graphics card update, which is why that "overpowered" category exists. My intention was to prevent people spending lots of money unneccessarily.
But the R9 290 shouldn't have any problems with the game.
I hope this helps and keep simming,
Cody
