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e0phq2wb0yeo's avatar
e0phq2wb0yeo
Newcomer
5 days ago

Unrecognized video card?

So i have been playing sims4 for 1 year and i have tons of cc this started with a bush that was like glitched i think and on internet people were ssying to run dx11 fix but before doing that i activated dx9 on sims4 game(stupid i know) then i started ny game again but it wouldnt open at first i thougt it was about cc and i deleted the last ones i download but still nothing, then i deleted all but then it said unrecognized video card?? like what . nothing i have done was working so i deleted and installed the simd as whole again (and yes i opened dxdiag too) at first without cc i could open the gane finally and i thougt deleting it also deleted whatever problem it had but now i downloaded the old cc again and it says unrecognized video card AGAIN and in so tired i just want to play my game so i would appreciate any kind of help

 ( when it says unrecognized video card the sims 4 freezes)

crashing

1 Reply

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    4 days ago

    e0phq2wb0yeo​  Please remove your custom content and see whether you can play.  If you can, then some of your cc is broken.

    The "unrecognized video card" error can be ignored and isn't the reason your game stopped working.  It can be a symptom of other problems, but those problems are what matter, not the error.

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