Forum Discussion

Triggerfish52's avatar
Triggerfish52
Rising Novice
9 months ago

Update 11/ 4/24 - Sims game won't open and returns to EA app Homepage

Hi I went to play Sims 4 today, and it had me download the latest update. Since I went to open the game and it start to load, then flashes to the white screen and then returns to the EA app homepage ...
crashing
ea app
launching
never cc or mods
updates
hurrishaine's avatar
hurrishaine
New Novice
7 months ago

Hi there! I followed the above instructions after changing the graphic settings didn't work for me. I have attached the dxdiag file in hopes that this will help! Thank you for your time!!

hurrishaine's avatar
hurrishaine
New Novice
7 months ago

NVM! I figured out what was causing the crash!! It was some bad CC!!

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