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rosiemoore74's avatar
rosiemoore74
New Novice
1 month ago

Update has broken my sims

My game updated and when I logged back in my game took forever to load so I moved my mods out of the sims 4 folder and the same happened again. I then repaired the game on the EA app and logged back in with my mods back in the folder and the game launched however every time I went to play a family it would take me back to the map with a blue square in the corner. I tried to play and old save and a new game and the same thing happened. I really don’t know what to do. 

 

5 Replies

  • rosiemoore74​  What happens if you remove your Mods folder again?  This update broke a lot of mods, so it's very possible something in your folder is the culprit here.

  • rosiemoore74's avatar
    rosiemoore74
    New Novice
    1 month ago

    When I remove the mods folder my sims is on an infinite loading screen. I left it for an hour yesterday to see if it would load and it didn’t. 

  • ShinyGeodude's avatar
    ShinyGeodude
    Rising Scout
    1 month ago

    I also got the infinite loading screen. I think it's because the changes to family trees messed things up even in mod-less games, because I think I unintentionally have some Sims in romantic relationships who the game would now consider invalid because of the adjustments to what it considers "close relatives." (I don't mean, like, siblings, more along the lines of "parent's cousin" or "grandparent's sibling," etc.)

  • rosiemoore74​  Please open Documents > Electronic Arts > The Sims 4 and delete any lastexceptions you see.  Try again to load the save, without mods, and when it fails to load again, look for a new lastexception.  If you find it, open the file, copy the text, and paste it into a reply here.

    ShinyGeodude​  Would you be willing to share your save?  We're looking to collect saves with exactly this issue, and the more we get, the better.  I would only share with Maxis and possibly one other helper, if she's interested.  If you're willing, upload your saves to a third-party filesharing site (Google Drive, Dropbox, etc.) and either post the link here or send it to me via PM.  If you use Google Drive, make sure "anyone with the link" can download the files.