9cdim33gu4t4
1 month agoSeasoned Newcomer
weird graphics deformity
This happens to me everytime I play the sims, even in the lowest graphics, and it always crashes after it happens. It has been bothering me for months
This happens to me everytime I play the sims, even in the lowest graphics, and it always crashes after it happens. It has been bothering me for months
9cdim33gu4t4 Then please do a clean uninstall of the graphics driver, as described here:
And reinstall the new one.
If this doesn't help, is your laptop still under warranty, or is there a place you can take it to get tested? I'm not saying it is definitely broken in some way, only that this is now a reasonable possibility. And if this is in fact a hardware issue, you're not going to be able to solve it yourself, at least not completely.
If you can't take the laptop to a store to be examined, I can make some suggestions, but I'm not sure how much they'll help. Let me know.
I installed the newest driver (2026), and it crashed again, this time with weird colors, and there was a little graphic deformity again (the black line that came from the ear), but it was not as present as in the first picture, I had all my mods disabled
9cdim33gu4t4 Your dxdiag lists a few crashes of the graphics driver, which would explain the issue, and the driver is also from 2023. So try installing the newest driver available from Intel:
https://www.intel.com/content/www/us/en/download/785597/intel-arc-graphics-windows.html
Run the installer as an admin: right-click the download and select "Run as administrator." Restart your laptop afterwards and before trying to play.
If you can't install the driver, use this method:
https://www.intel.com/content/www/us/en/support/articles/000087660/graphics.html
the second thing, the game looks normal until this happens and then it crashes,, and heres the dxdiag
9cdim33gu4t4 Are the graphics distorted like that all the time; or are you saying the game looks normal until this happens, and then it crashes right afterwards?
Please also provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.