White Screen, game unresponsive
Since the last update I've been experiencing a white screen that doesn't allow any saves, and when going into task manager it doesn't even show to force quit Sims 4 or EA. Online I checked if it was ...
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simmerdown111 You don't need to have the game open. A dxdiag is a general system report, and the only section that's sensitive to timing is the Windows error reporting at the end. So as long as you run the dxdiag after you encounter the issue, and not too long after (so other errors don't crowd out the relevant ones), you're fine.
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