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RoseWolfTV's avatar
RoseWolfTV
Newcomer
2 days ago

Won't recognize that I own packs

I'm a Steam user and almost every other time I open the game it tells me I can't open any of my saves I've been playing in because I don't have the packs required. All of which I have and am sure are installed. It does this even when mods are disabled and it's extremely frustrating because I have to close and reopen the game sometimes several times before it registers the packs I have bought and been using for almost two years.

1 Reply

  • RoseWolfTV​  Please do a clean uninstall of the EA App with Revo Uninstaller (the free version is fine).  Restart your computer before reinstalling the App.  And either restart your computer between play sessions, or close the EA App completely (choose the Exit option, don't just X out the window) and kill the EABackgroundService in the Task Manager.

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