Bug glitch
Hello, This “all hands monument” glitch is preventing me from gaining a level, im level 56, but I can’t grow further because I cannot build anything..Can you please get a bug update for this issue?
Forum Discussion
6 Replies
klgjncsmw03l please, remove your Player ID, for your safety - it should be treated as your social security number or bank account number - NOT shared on a world wide open forum
For your issue, please contact support as we as other players can not go into your game and see/fix what is wrong
Thank you for telling this, I had no idea. I contacted support before this post, it’s more for awareness since people on facebook had the same issue.
I’m having the same issue it started after I clicked on the all hands monument to collect assets and it disappeared now I’m getting this error
It also gives me the same error, how do I solve it?
Contacted online support through the game and they advised me to delete and reinstall the game. Last time I did this it didn’t go well I ended up losing progress in the game Not sure it anyone else is game to try it but make sure you save to the cloud and don’t have any sims in another town
I’m not sure online help said they would let the correct team know they also said post about it here. I let them know people already have. Maybe if everybody who is having a problem also contacts online help maybe they will hurry and fix this. 😞
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