New Update crashing my game

Hi the new update has been crashing my game and by crashing I mean I open it and as soon as I get the influencer Island or simschase pop up and hit start it closes out the game entirely. I have been looking forward to this event since I saw we were getting pajamas which is rare to even get another pajama event but I can't even play the other events in this update or see them because I barely get past the home screen. I have tried restarting my phone, deleting the game and redownloading it and was just able to reach out to the team through the game but now I can't get back to that chat because the pop up showed up again and I can't get around it. I was wondering if there was anything else I could do I was really looking forward to playing these events.