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0c803b60d104f108's avatar
0c803b60d104f108
Rising Novice
18 days ago

App keeps crashing and freezing

The game keeps crashing and freezing. I have turned my phone off and on as well as restarted it and even uninstalled and reinstalled the app.

Other applications on my phone such as The Sims FreePlay and SimCity BuildIt are working without bug issues.

I can't seem to find a troubleshoot for this issue.

4 Replies

  • 0c803b60d104f108's avatar
    0c803b60d104f108
    Rising Novice
    2 days ago

    Plus, with the Sweet Treat Challenge currently on I'm quite annoyed that this is taking away from the time I have to accumulate tokens for prizes. I am up to the bonus bake off and have been hoping to replenish all the simcash I used during the initial event. 

    It's actually extremely frustrating.

  • 0c803b60d104f108's avatar
    0c803b60d104f108
    Rising Novice
    2 days ago

    I haven't been able to play at all since starting to host a party. Here are the screenshots I've taken; at 1:34pmAEST I reached level 46, by 3:43pmAEST I had accumulated half the XP required to level up again without even playing at all, and finally right now at 5:26pmAEST I have somehow leveled up again despite being completely unable to play.

    Like it's great to get the rewards from levelling up but I mean I've heard there's only so many levels and apparently there won't be an update with more so I'm not exactly keen to "finish" faster than I should.

  • 0c803b60d104f108's avatar
    0c803b60d104f108
    Rising Novice
    2 days ago

    I'm also levelling up too fast. For some reason I'm getting A LOT of XP in a short amount of time whilst not playing the game.

  • Two and a half weeks later and my game is still crashing and freezing and glitching every day.

    Today I've started to host a party and now the game is completely unplayable. It will load for less than 5 seconds and then stay frozen. 

    Closing the app does not work to refresh this issue. I have uninstalled and reinstalled the game as well as cleared and redownloaded my game data. Turning my phone off/on and resetting my device also does not seem to help. 

    Is this happening to anyone else? 

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