Invalid Adverts with NO reward afterwards
I received no reward at all after watching certain advertisements. I think that players from the UK would have experienced the same? These advertisements are all "Skills for Life" ones which are made by UK's HM Government, I believe? It's quite annoying especially as I'm trying to earn more cupcakes from adverts... It's such a waste of time. Please fix it!5Views0likes0CommentsMissing newly purchased house . Built house Disappearing.
I play Sims mobile I've been playing it for over 5 years. Needless to say I've gotten very advanced in the game put quite a bit of money into it as well. Recently I bought the ' Anansi ageless abode' $10.88 and never received it. I even got the receipt for the purchase and a notification from my bank saying the payment went through. Then a couple weeks later I witnessed my entire house full of belongings just disappear. It just vanished. The house pops back onto the screen but it's empty no windows no furniture nothing. Now after years of collecting things from events and paying for things you can understand how upset I was. I've been emailing EA, I've been jumping through every possible hoop to no avail. None of the belongings are in my inventory they're completely gone. They even took my trophies.😭 I have started at least 10 cases and got nowhere. I've also emailed EA and got no response. Why am I spending money on this game if I can't even receive what I paid for? And if I do get it do I have to worry about it just up and disappearing one day.42Views0likes1CommentNeed Help!
Okay so I was playing my game and out of nowhere my house just disappeared. Now I did not use the bulldoze function. Because otherwise at least some of my stuff would be in storage. And I can show pictures that my house has since reappeared. However the house has came back but all of the items did not come back with it. I checked my inventory they're not in there. I just had a problem with EA about 3 weeks ago when I bought a house and I chose to do the house at a later time and since choosing that option I lost what I bought and even though I've spoken to EA over five times they have done nothing to help me. If you guys find folks of the Sims mobile universe could help someone like myself I would be eternally grateful. My Sims are still there, and as I said my house and the property is untouched but everything inside has vanished so if anyone could let me know what I could do to fix this I would appreciate it more than you could imagine. I hope no one else runs into a problem like this I wish you all the best to whoever read this and I hope I hear back from at least a couple people. Thank you for your time and have a good day53Views0likes1CommentMissing newly Purchased House Pack?
I bought the Pastel Positano House pack last Friday (Aug 23, 2025 in my time zone) and it's now Sunday, still no signs of it in my inventory/House Catalog. Google Play even posted my recent purchase. I already restarted the game even my phone several times.33Views0likes0CommentsI really wish to see my sims eat on the table
It's been years now since I play mobile sims, but I really wanna see my sims eat on the table and not outside behind some walls, pregnant, they can reach the beach besides their house, more news maps, more new house lot, more accessible area in the house, more career. Please make my dream come true.26Views2likes0CommentsGame not showing level past 25
Hello I am on level 25 in the Sims mobile but there's no new levels after that and when I completed level 25 it just shows 25 in the progress bar and there's no progress being added anymore. Is this a glitch? Is there more levels? There is so much furniture I don't have unlocked yet so I'm assuming there's more.62Views0likes1CommentGame merged with tutorial, progress lost, game stuck
Hi all! There's this problem I have been facing with the game and I hope you all can help me. I uninstalled The Sims Mobile on Monday due to some issues and reinstalled it the same day. My game is connected to my Google Play account, and normally, when I reinstall, I can log back in without any problems since my progress is saved through that account. I've never had any issues in the past. However, on Monday, when the pop-up appeared asking if I wanted to access my saved game and I selected that option, I discovered that most of my progress was missing. I had previously reached level 48, but now I’m back at level 1. It seems like the game has merged with the tutorial. All my builds and items, including those in my inventory, are gone. Although the game is still linked to my Google Play account and the correct progress appears to be available for download, the tutorial won’t stop even after I choose to restore my saved data. As a result, I’m stuck. I can’t navigate to other locations, several buttons are missing, and I can’t access the menu. My starter house also has no doors, so I’m unable to place anything required to move past the tutorial. I have contacted ea support several times since Monday. They ask me to raise the issue in-game through the help menu. The problem is that the sidebar containing the help buttons itself is missing. I'll attach a screenshot to show how the game is appearing right now. The advisor asked me to post the issue on the forum so here I am. I also contacted EA Help via mail but they haven't replied yet. Can anyone who has faced a similar problem help me out please? Will be grateful.422Views2likes5Comments