Forum Discussion
62 Replies
- EA_Sanah4 years ago
EA Staff (Retired)
@ELLEpaws Thank you for reporting this issue.
We have created a report for the issue. The team is investigating the matter. me too.
I have the same problem.
I'm guessing that it's due to Daily Affirmations not counting.
Also, if we spend Simoleans to temporarily get around the issue, is support going to keep giving us the runaround with hoping we give up before issuing comp?
Do I have to buy an extra task in order to be able to complete a 5th task this time? 🤨🤔
*Image in spoiler. Just wondering if this was intended or if this actually is an issue. I could not find this being discussed anywhere else. My apologies if this exact situation was already pointed out on another thread.*
Obviously, buying the extra task solves the issue for now. Has anybody else got to buy an extra task just to get the 5th task, or is it just me?
Having same issue. Tried to attach my screenshot, but message said file was too large
Product: The Sims Mobile
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) 7S
OS Version 15.0.1
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? It’s just occurred today. I’m hoping to have it fixed before 9 am so I don’t miss out. Go to the Festival Menu, you will see no tasks, but I’ve only completed 4 out of 5 it says, so I can’t get the Bonus. But all the tasks are gone.
What do you expect to see? To be able to press the Bonus box and get the points.
Connection Type Wifi
Please select your region South America
Country Canada
I am unable to get the Bonus points from todays Daily Tasks because the box won’t activate even though I’ve completed all the tasks. Since I sometimes like to take a day off from the game, I need the points badly.
Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Samsung A5 (2017)
OS Version Unsure
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? I am not sure as I believe it is account specific.
What do you expect to see? The button under the 5/5 tasks box to collect the reward.
Connection Type Wifi
Please select your region Europe
Country United Kingdom
I completed all 5 daily tasks for the new 'Eerie Autumn' even for the first time, and even though I've completed all 5 tasks, it says that I've only completed 4/5 and doesn't give me the option to collect the reward for full completion. The only other option is to buy a new task with simoleons. Screenshot attached. Please help to resolve this. Thank you.
Same here 2 days in a row , paying 1500 coin for extra tasks , triggers it to complete once you complete the extra task , I paid yesterday to see if it would work ,
my concern is how many days this is going to go on for , how much is it going to cost me ?
@SalixCat any info on this issue ?
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